While it is set up as a motel, the clarion has many amenities that you wouldn't expect in a motel. Overall very pleased with the rooms, the dining and bar. The outdoor area looks very nice but was too cold to go out when we were there.
The hotel overall is nice. My issue was with booking through an online 3rd party. The price that was given to me did not match what was in the hotels system. Even though the hotel has an arrangement with the online vendor, they required me to call and have information sent to the hotel before they would honor the price I was quoted on my printed reservation
Four stars because it was very inexpensive for what we got. It is only recently a Clarion Inn, and was a Rodeway Inn in its previous incarnation. We stayed in a suite that was, in fact, two normal hotel rooms that share a door, one with beds and the other with furniture, including a sofa bed. Both rooms have doors leading to the outside. It was comfortable enough and the price was great for the amount of space. There is a lounge in the lobby that serves food, but no free breakfast.
walked in to a room with underwear on the bed the bed was unmade and it was utterly disgusting and 6et the staff pull you around for a week about how the management isn't in and then when they do "get in" the never heard anything about it. I didn't even stay there because I was so disgusted and about a week has passed and I have yet to receive a refund or any compensation for a trashed room that was given to me. you'd think they would only rent out clean rooms not dirty ones with underwear in the bed.
We booked this hotel for ourselves and guests months ago for our wedding in September. Our wedding venue was close and after checking out the hotel it looked pretty decent. We were given written pricing agreements via their event coordinator for our block of rooms at the time of the booking. Three weeks before the wedding after multiple calls and complaints from our guests we finally were told the event coordinator we had worked with, left (no one informed us). Spoke to the new event coordinator who reassured us before the wedding that they would honor the prior pricing arrangement. Needless to say that did NOT happen. The rooms were WAY overpriced and while the hotel has clearly gotten a facelift the rooms are very small, bathrooms are dingy and it's NOT worth the price. POOR customer service!
Clarion Inn Suites New Hope Lambertville is a US Lodging based in New Hope, New Jersey. Clarion Inn Suites New Hope Lambertville is located at 6426 Lower York Rd, New Hope, PA 18938, USA.
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