I just want to confirm what the other reviewers are saying. It's true! They are the most rude, lazy, unhelpful people I've every met running a business. I go there out of necessity.
I try to avoid at all cost.
I went in there to get a can of paint tinted. They wanted to charge me $5.00 to shake the paint. Once they realized it was not their brand they refused to even put it in their shaker. They said it might explode because if a tiny speck of rust on the can. Really? Meanwhile I had $50.00 of merchandise in my cart. And the best part is you get to pay 30% more for their attitude.
Heads up they dont sell chicken feed anymore. Best to go to the davis feed mill for that.
Sept 5, 2016......terrible customer service; first of all, don't know why there were four people working on Labor Day. However, three of them were leaning against front counter chatting. Said what I was looking for (I am 72 year old woman), and was directed to aisle 4. Couldn't find what looking for, so went up front and asked for help (still leaning on counter)...the two men sent the young girl, who had no clue, to help me. Few minutes later, the man came back and picked up item and handed to me....said the girl should have known.....how could she know where items are when she is not told to walk around and enlighten herself to products. Then asked for another item and was directed down aisle 1. Was a nice young man stocking shelves, asked if he could help. At least he was working. Will only shop there when I am desperate.
Went here to purchase some paint for my bedroom and was helped by two staff members. They were very friendly and even helped me pick a color that would look the best in my dim bedroom lighting. The process of picking the right color was pretty time consuming because I am an indecisive person who liked a lot of the colors. However, I never felt rushed by the two gentlemen who helped me and they seemed to genuinely care that I ended up with the correct color. I will definitely be returning in the future.
They seem to have everything I need and they are always willing to help you find what you're looking for. Fast in and out.
Bitter old hags work up front while the smart a .. kid tries to help but is clueless. The owner is the only kind and helpful person in the store. Too bad he doesn't fire the employees, my guess is they are family.
I've felt like a suspect shoplifting, and god help you if you ask for help, you're interrupting their social hour.
Delray Plus True Value is a US Hardware Store based in New Hope, New Jersey. Delray Plus True Value is located at 314 W Bridge St, New Hope, PA 18938, USA.
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